Help for subscriptions, sync, reminders, and setup.
Last updated: 17 March 2026.
Quick answers
Restore Premium
Open the Premium paywall in the app and tap Restore purchases.
Manage or cancel a subscription
Use the Manage subscription button inside the app paywall or go to Apple ID > Subscriptions on your iPhone.
Turn off iCloud sync
Open Settings in the app and switch off Use iCloud for storage. Turning sync off stops future syncing on that device.
Turn off notifications
Disable pollen alerts or weekly reports inside the app, or open iOS Settings to revoke notification permission entirely.
Stop using GPS location
Switch from GPS to manual postcode entry in the app's location settings and save a postcode instead.