Help for subscriptions, sync, reminders, and setup.
Last updated: 12 March 2026. Pollen Jotter helps you log symptoms, view local pollen forecasts, manage reminders, and optionally sync your diary data through iCloud.
Common help topics
Quick answers
These are the support topics most likely to come up during App Store review and early public use.
Restore Premium
Open the Premium paywall in the app and tap Restore purchases.
Manage or cancel a subscription
Use the Manage subscription button inside the app paywall or go to Apple ID > Subscriptions on your iPhone.
Turn off iCloud sync
Open Profile in the app and switch off Use iCloud for storage. Turning sync off stops future syncing on that device.
Turn off notifications
Disable pollen alerts or weekly reports inside the app, or open iOS Settings to revoke notification permission entirely.
Stop using GPS location
Switch from GPS to manual postcode entry in the app's location settings and save a postcode instead.
Medical notice
Pollen Jotter is a self-tracking app. It does not provide medical advice, diagnosis, or treatment recommendations.
Related links
Legal and privacy pages
Keep these links alongside the support URL in App Store Connect and in-app settings.
Privacy policy
See how the app uses location, diary data, notifications, and optional iCloud sync.
Terms of use
Review subscription terms, Apple Standard EULA details, and acceptable use notes.