A direct route for support, privacy, and review queries.
Use these email addresses for support, privacy questions, and App Store review or release follow-up. Response window: within 3 business days.
Contact details
Who to email
Keeping support and privacy routes separate makes App Store metadata cleaner and gives users a more obvious route for the type of question they have.
General support
Email
support@pollenjotter.app
Best for
Subscriptions, settings, sync, reminders, and App Store review follow-up
Privacy questions
Email
privacy@pollenjotter.app
Best for
Questions about location use, iCloud sync, notes, tags, and app privacy
Response time
Expect a reply within 3 business days.
Medical reminder
Pollen Jotter is a self-tracking app. It does not provide medical advice, diagnosis, or treatment recommendations.